Employee benefits administration and data management is challenging. Often, it is beyond the available capacity of internal human resources teams. This is where NUKG comes in. NUKG’s teams will be aligned to understand the company’s needs and address them consistently.
Often, fully insured groups have to go to one location to get information about their medical plan, another place to get life insurance information, and a third-place to get a real-time census. What if all of that could be housed under one roof? That’s what NUKG can offer to you and your clients.
Self-insured clients have multiple needs. Due to new technology, they could have as few as 50 employees or as many as 10,000 employees. They need to have accurate information at their fingertips, and they need a vendor that is easy to work with. That’s what NUKG can offer to you and your clients.
All the ‘Resolution on the first call (ROFC)” or “First call resolution(FCR)” calls serviced by our chatbot. Your Support Desk is not having to service this volume of calls releases capacity for servicing the more complex support calls. In general, we find this percentage to be upwards of 15% support calls each month!
With NUKG’s Artificial Intelligence-driven Machine Learning Bot, your Support Desk now has a team member available 24/7, can deal with most ROFC / FCR type service requests, and log more complex requests to the attention of appropriate resources. The Chatbot can handle several service requests at the same time, with absolutely no wait-in-queue time or no call drops/hang-ups .NUKG’s solution is flexible in hosting on your IT infrastructure or providing it as a cloud-based managed service. Talk to us about all the possible options. Trust NUKG’s AI. The sky is the limit.
NUKG is a one-stop-shop for support on all activities around Employee Benefits administration and benefits data Management. We focus on the fulfillment of services – accurately, on time, and every time – while you can focus on the expansion of your services and business.
We work off a Employee Benefits Data Management and Benefits Administration platform that provides employees with a web interface built on a robust system to facilitate benefits setup benefits life event management, and on-going data management.
We have a modernized administrative process that helps in unified platform solutions to streamline workflows and track providers, benefit plans, and core organizational processes to practice employee benefits administration and benefits data Management system.
Our teams have the subject matter expertise as well as the technical / technology skills required for efficient employee benefits administration and benefits data management.
NUKG Business Solutions is a Business, Process and Technology Consulting firm specializing in Employee Benefits Data Management and Benefits Administration. NUKG combines world-class deep industry and domain knowledge with extensive business, technology, and operational expertise to rapidly maximize productivity and business value that our clients can provide to their end-clients. We help our clients in building and deploying the most potent strategic, tactical, and operational solutions. Core members of the NUKG Business Solutions team have played vital roles throughout each significant event in NUKG’s success.
NUKG consistently succeeds due to the expertise, experience, dedication, and passion of its people. We are always on a continuous lookout for bright, motivated, and hard-working people to help us shape the future of NUKG.
NUKG business solution is a fastest growing Employee Benefits Data Management and Benefits Administration service company and are looking for senior resources to play essential roles as Client Acquisition Executives, Analysts, Consultants, and Principal Consultants. If your area of expertise is Benefits and you are keen to be part of NUKG’s growing team, please email your updated resume to firstname.lastname@example.org.